ARJUNA ISHAYA

Policies

Policies, Terms & Conditions, and Disclaimer

1. Privacy Policy

Keeping you and your data safe
Last updated: November 2026

Arjuna Ishaya, trading via www.arjunaishaya.com (“site”, “we”, “us”, or “our”), is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1.1 Who We Are

Arjuna Ishaya is the data controller of the personal data described in this policy. You can contact us regarding your personal data at arjuna@arjunaishaya.com.

1.2 Information We Collect

We may collect and process the following personal data:

  • Contact details: Your name, email address, postal address, or telephone number when you subscribe to our newsletter, request a free resource or gift, fill out a contact form, register for a webinar, or book a course, retreat, talk, coaching, or mentoring package.
  • Lead and registration details: Your name, email address, and any specific questions or information you submit via website forms or landing pages.
  • Service and enquiry details: Information, responses, or background details you provide in relation to your coaching, mentoring, or retreat applications so we can deliver the right service and support.
  • Technical, device, and analytics data: Your IP address, browser type, device identifiers, operating system, and analytical cookies collected via Google Analytics (including when connected through Google Site Kit) to ensure the website functions properly, analyze site traffic, and improve our services.
  • Communication records: Emails, messages, or notes sent between you, Arjuna Ishaya, and authorized administrative support.
  • Payment records: When you purchase services, transactions are processed securely via our payment processor, Stripe. We do not store or process your full payment card details directly on our servers.

We do not actively request sensitive personal data (special category data). If you voluntarily share sensitive personal information (such as health or emotional well-being details during enquiries, intake forms, or coaching correspondence), Arjuna Ishaya and authorized personnel treat it with strict confidentiality and solely use it to provide our services to you.

1.3 How We Use Your Data

We process your data to:

  • Deliver the products, services, webinars, courses, mentoring, or digital gifts you requested.
  • Send you periodic emails, newsletters, articles, and timely updates regarding our work, events, and related services (if you have opted in to receive them).
  • Respond to your enquiries, customer support requests, and service applications.
  • Manage, operate, analyze, and improve our website offerings and client experience.
  • Process payments, issue invoices, and maintain essential business accounting records.
  • Comply with legal, statutory, and regulatory obligations.

Arjuna Ishaya never sells, rents, trades, or shares your personal data with third parties for their own marketing purposes.

1.4 Legal Basis for Processing

Under the UK GDPR, we only process your personal data when we have a lawful basis, including:

  • Consent: For example, when you subscribe to our newsletter, opt in to receive a gift/guide, or consent to optional tracking and analytics cookies (such as Google Analytics) via our cookie banner. You may withdraw consent at any time.
  • Contractual necessity: For example, when you purchase a course, retreat, or coaching/mentoring package and we need your details to deliver the service and communicate with you.
  • Legal obligation: For example, retaining financial transaction records to comply with UK tax (HMRC) and accounting law.
  • Legitimate interests: For example, maintaining website security, managing administrative workflows, and understanding how our website is used so we can improve our services.

1.5 Who We Share Your Data With

We share data only with trusted third-party service providers who assist us in operating our business, hosting our infrastructure, and delivering our services. These providers act on our instructions and are bound to keep your data confidential:

  • Fasthosts: Our web hosting and domain infrastructure provider, which hosts the website, its WordPress software, and related server storage. You can review their privacy documentation via the Fasthosts Privacy Policy.
  • MailerLite: Our email marketing and subscriber data platform, which stores our mailing lists, handles subscriber data, and delivers our newsletters and announcements. You can review their standards via the MailerLite Privacy Policy.
  • Stripe: Our online payment processing provider, which processes debit and credit card transactions securely. You can review their data protection practices via the Stripe Privacy Policy.
  • Google Analytics: Web analytics service provided by Google LLC (managed directly or via Google Site Kit). We use Google Analytics to track and analyze website traffic, user interactions, and engagement trends. You can read how Google processes data via the Google Privacy & Terms.
  • Online meeting platforms (Google Meet and Zoom): Used to host and conduct online coaching, mentoring, talks, and webinars. For details on how meeting data is handled, view the Google Privacy Policy and Zoom Privacy Statement.
  • Administrative support: Direct access to client correspondence and forms is strictly limited to Arjuna Ishaya and authorized administrative support under strict confidentiality.

Some service providers may store or process data outside the UK (for example, in the European Union or the United States). Where cross-border data transfers occur, we ensure appropriate safeguards required under UK data protection law are in place, such as UK adequacy regulations or standard contractual clauses.

We may also disclose your information if required to do so by law, to enforce our site policies, or to protect the rights, property, or safety of Arjuna Ishaya or others.

1.6 Cookies & Web Analytics

Our website uses cookies and similar technologies to ensure core functionality and to collect anonymous statistical insights through Google Analytics. A cookie consent banner is provided upon your initial visit so you can accept or decline non-essential cookies before they load. For full details, please see Section 2: Cookies Policy below.

1.7 Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes set out in this policy, or as required by statutory record-keeping regulations (such as keeping financial and accounting records for up to 7 years). If you unsubscribe from our marketing emails, we retain your email address on a suppression list to ensure we honour your preference and do not contact you again.

1.8 Data Security

Arjuna Ishaya implements appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. All client data, payment portals, and storage systems are password-protected and access-restricted.

1.9 Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete information.
  • Erasure: Request that we delete your personal data (“right to be forgotten”), subject to statutory record-retention obligations.
  • Restriction: Request that we restrict the processing of your personal data under certain conditions.
  • Objection: Object to our processing of your data, including direct marketing.
  • Data portability: Request the transfer of your data to you or another provider where applicable.
  • Withdraw consent: Withdraw your consent at any time where processing is based on consent.

You can unsubscribe from our email updates at any time by clicking the unsubscribe link included at the bottom of every email. To exercise any of your other rights, please email arjuna@arjunaishaya.com.

1.10 Third-Party Links

Our website may occasionally contain links to external third-party websites. These third-party sites maintain separate and independent privacy policies. Arjuna Ishaya holds no responsibility or liability for the content or privacy practices of these linked sites.

1.11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. The updated version will be indicated by the “Last updated” date at the top of this section.

1.12 Contact Us & Complaints

If you have any questions, comments, or requests regarding this Privacy Policy, please contact:

If you are not satisfied with our response or believe your data is not being processed in accordance with the law, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) via the ICO Website or by calling 0303 123 1113.

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2. Cookies Policy

Last updated: November 2026

Arjuna Ishaya (“us”, “we”, or “our”) uses cookies on the www.arjunaishaya.com website (the “site”).

Our Cookies Policy explains what cookies are, how we use cookies, how third parties we partner with may use cookies on the site, your choices regarding cookies, and how our cookie banner works.

What Are Cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the site or a third party to recognize you, make your next visit easier, and make the site more useful to you.

Cookies can be “persistent” or “session” cookies:

  • Persistent cookies: Remain on your computer or mobile device when you go offline until they expire or are manually deleted.
  • Session cookies: Temporary cookies that are deleted as soon as you close your web browser.

How Arjuna Ishaya Uses Cookies

When you access and browse the site, the following types of cookies may be placed:

  • Essential cookies: Necessary to enable core functionality, user authentication, security, server load distribution, and session navigation across the site.
  • Analytics and performance cookies: Non-essential cookies placed by Google Analytics (managed directly or via Google Site Kit). These cookies collect aggregate, anonymous information about how visitors find and navigate our site, which pages are most popular, and how our content performs. These cookies only run if you grant consent via our cookie banner.

Cookie Consent Banner

When you first visit our site, you will see a cookie consent banner. This banner allows you to accept or decline non-essential analytics cookies before they are set. You can change or update your cookie preferences at any time by revisiting your cookie settings or clearing your browser cookies.

Your Choices via Browser Settings & Opt-Outs

If you prefer to delete cookies or instruct your web browser to refuse or remove them, you can adjust your browser settings:

  • For instructions, visit the help pages of your web browser (e.g., Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge).
  • To prevent Google Analytics from collecting data across any website, you can install the official Google Analytics Opt-out Browser Add-on.
  • Please note that if you disable or reject essential cookies, some features of our website may not function correctly, your preferences may not be saved, and certain pages may not display properly.

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3. Website Terms

The information within this website, online courses, techniques, and exercises provided within these free and paid resources and products are for educational purposes only. Do not use the techniques or exercises contained within some of these products whilst driving or operating machinery, or if you suffer from epilepsy, clinical depression, or any other nervous or psychiatric conditions. The information provided is not a substitute for proper medical advice. If in doubt, please consult your doctor or licensed medical practitioner.

Any decision you make having received any of Arjuna Ishaya’s products or services is your own, and you remain wholly responsible for any decisions and actions you take.

All Rights Reserved
All rights are reserved on the information contained in this site. Arjuna Ishaya (individually and trading via www.arjunaishaya.com) hereby asserts his moral rights, including without limitation the right to be identified as the author, owner, and licensor of this work and the right to object to derogatory treatment of the work.

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4. Health Policy

You are only allowed to attend our clinics, training courses/workshops, mentoring sessions, or retreats if you are of good enough health to travel to and from the location without support and look after yourself during your time with us. No claims are being made that our methods can heal physical conditions. Our clinics, courses, retreats, or products should never substitute for the medical diagnosis, advice, and treatment of a physician, doctor, or other licensed healthcare professional.

Your attendance at our in-person events means you understand and agree that Arjuna Ishaya and any assisting Event Teacher(s) will comply with and follow all applicable Governmental public health directives, guidance, and safety standards concerning infectious diseases, and you understand and agree to follow such guidelines and directives. You acknowledge and accept that your attendance is solely at your own risk.

Furthermore, you release and agree to hold harmless Arjuna Ishaya (individually and trading via www.arjunaishaya.com), The Bright Path Ishayas, and any assisting Event Teacher(s), and waive on behalf of yourself, your heirs, and any personal representatives any and all causes of action, claims, demands, damages, costs, expenses, and compensation for damage or loss to yourself and/or property that may arise in connection with any services received from them (except where caused by negligence or fraud). You understand that this release discharges Arjuna Ishaya, the assisting Event Teacher(s), and The Bright Path Ishaya organisation from liability with respect to any bodily injury, illness, medical treatment, or property damage arising out of your attendance. This liability waiver and release extends to Arjuna Ishaya, the assisting Event Teacher(s), and The Bright Path Ishaya organisation together with all Bright Path Ishaya Teachers therein.

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5. Refunds for Talks, Courses, Coaching/Mentoring and Retreats

Arjuna Ishaya’s coaching and mentoring sessions and packages are mainly conducted online using Google Meet and Zoom. Please do not book unless you are willing to meet Arjuna Ishaya via Google Meet and/or Zoom for some or all of your consultations.

When Arjuna Ishaya agrees to work with a coaching/mentoring client, he commits to the full package and will work with you to ensure all of your sessions take place within a reasonable period of time. No refunds (including partial refunds) are available for unused sessions if you change your mind, life gets busy, you decide you do not want to use Google Meet and/or Zoom, or you decide you do not want to continue with your coaching/mentoring package for any other reason. Coaching/mentoring packages must be completed within 12 months of purchase date.

Statutory Right of Cancellation & Cooling-Off Waiver

Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a statutory right to cancel a purchase made online within 14 days of purchase without giving any reason.

If you request or schedule your coaching sessions, mentoring, or course materials to begin within this 14-day statutory cancellation window, you expressly request that the service starts before the cooling-off period expires. You acknowledge and agree that:

  • If the service is completed in full within the 14 days, your right to cancel is entirely lost.
  • If you cancel after sessions have commenced but before the 14 days have elapsed, any refund will be reduced in proportion to the services already provided by Arjuna Ishaya.

Session Cancellations

Session attendance cancellations made less than 48 hours before the scheduled session date and time may be charged in full.

In-Person Talks, Courses, and Retreats

Due to financial commitments made by Arjuna Ishaya when booking venues and running in-person talks, events, retreats, and courses, refund amounts reduce the closer you get to the commencement of the event (and do not include non-refundable deposits where stated at the time of booking):

  • Cancellations made 30 or more days prior to event start date: Full refund (less any stated non-refundable deposit).
  • Cancellations made between 29 and 14 days prior to event start date: 75% refund.
  • Cancellations made between 13 and 7 days prior to event start date: 50% refund.
  • Cancellations made between 6 and 0 days prior to event start date: Not eligible for a refund.

In all cases, please email Arjuna Ishaya at arjuna@arjunaishaya.com to submit any formal cancellation or refund enquiry in writing.

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6. Disclaimer & Limitation of Liability

I understand that using any advice or technique shared by Arjuna Ishaya (individually or trading via www.arjunaishaya.com) is completely voluntary, under my own free will, and at my own risk.

I also understand that no assurance guaranteeing my safety is being made and I agree to hold ARJUNA ISHAYA (individually and trading via www.arjunaishaya.com), ASCENSION MEDITATION (AM), THE ISHAYAS’ ASCENSION (IA), THE BRIGHT PATH ISHAYAS’ ASCENSION (TBPIA), THE BRIGHT PATH ISHAYAS, and their teachers, facilitators, sponsors, organisers, and property owners completely harmless of all liability if I sustain any injury (except for any injury which is caused by the negligence or fraud of ARJUNA ISHAYA or any other party listed above). By agreeing to this waiver, I agree to assume full responsibility for any injury or injuries, physical, emotional, and mental, that I may sustain when using AM, IA, TBPIA or any other technique shared by ARJUNA ISHAYA which is not caused by negligence or fraud.

I also understand that ARJUNA ISHAYA (individually and trading via www.arjunaishaya.com) and THE BRIGHT PATH ISHAYAS shall not be liable to me, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or for any indirect or consequential loss sustained by me or any third party arising under, or in connection with, me practising AM, IA, TBPIA or any other technique shared by ARJUNA ISHAYA. However, nothing in this Disclaimer shall limit or exclude liability for death or personal injury caused by negligence, or the negligence of employees, agents, or subcontractors, or for fraud or fraudulent misrepresentation.

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